Engineering & Craftsmanship made in Germany

IoT Infrastructure for SMEs.From sensor to cloud.

We don't just deliver software. We plan networks, install hardware on-site and operate your digital IoT infrastructure securely and long-term.

  • Hardware & Installation: Sensors, gateways and on-site mounting
  • Secure Connectivity: Private LoRaWAN networks & connectivity
  • Managed Platform: Data storage & dashboards without IT stress
  • Scalable: From first test in production to full rollout
How we work

Trusted by innovative companies worldwide

  • Keymate
  • SolidProof
  • Rekorder
  • Negosh
  • NextGym
  • ABCO Water
  • Paritel
  • Maho Management
  • Millenium
  • Eva Dubai
  • Führerscheinmacher
  • Aphy
  • Yonju
  • Böse VA
  • Arge
  • Mr Clipart

Deployed Worldwide

From Germany to France and Spain to Dubai, from South Korea to Australia to the USA – we serve customers on every continent, remote or on-site. Our IoT infrastructure runs where it's needed: in data centers worldwide, with local compliance and global scale. Whether pilot project or enterprise rollout – merkaio delivers.

On-Site
merkaio Team unterwegs

Our team on the road in Germany

We're there when you need us

Not just digital. We're on-site with our customers, building infrastructure, installing hardware, and supporting projects – worldwide.

Headquartered in Germany – serving customers around the globe.
On-site hardware installation
Infrastructure setup
End-to-end project support
Ready to deploy worldwide

Smart Software & Hardware Solutions

We build our own products based on our IoT expertise – from sensors to finished applications.

merkaio WaitWatch

merkaio Software

merkaio WaitWatch

Intelligent waiting room monitoring for clinics and practices. Real-time occupancy, wait times, and analytics at a glance.

  • Live occupancy of all waiting areas
  • 100% GDPR compliant – no cameras
  • Heatmaps and historical analysis
Learn more

The merkaio Stack

A modular offering built around one unified foundation.

01

merkaio core

The unified IoT foundation

Milesight
ChirpStack
Mosquitto
Grafana
ThingsBoard

A standardized, proven IoT technology stack – from devices to dashboards.

Milesight sensors & gateways
LoRaWAN connectivity
ChirpStack network server
Grafana dashboards & alerting
Optional ThingsBoard application layer
Secure device onboarding & integrations

One stack. Fully understood. Fully operable.

02

merkaio ops

Operated IoT platforms

ChirpStack
Mosquitto
Grafana
Prometheus
ThingsBoard

We operate the complete merkaio stack as a managed service.

Managed ChirpStack
Managed Grafana & ThingsBoard
Monitoring & alerting (Prometheus-based)
Updates, security patches & backups
SLA-backed operations
VPN & connectivity operations

You don't run the stack. We do.

03

merkaio cloud

Cloud foundation for IoT workloads

AWS
Google Cloud
Azure
Hetzner
IONOS
OVHcloud

The secure and scalable infrastructure layer for IoT operations.

Cloud architecture & provisioning
AWS, GCP, Azure or EU-based clouds
Network & VPN design
Security & IAM baseline
Scalability & cost optimization

Cloud-native by design. Built for IoT realities.

04

merkaio dev

Custom extensions & integrations

Grafana
Prometheus
Python
Node.js
React

When standard components are not enough, merkaio dev extends the stack – from decoders to complete IoT apps.

Custom Grafana dashboards
Payload decoders & parsers
Data pipelines & APIs
ERP / BI / application integrations
IoT web apps & customer portals
Mobile apps (iOS/Android)

We extend the stack – we don't reinvent it.

Milesight

Hardware Expertise with Milesight

We rely on Milesight and know the product portfolio inside out – from environmental sensors to LoRaWAN gateways to industrial controllers. We advise, source and integrate the right hardware for your use case.

We also work with hardware from other manufacturers – whether proprietary or open-source. What matters is that it works reliably and integrates into our stack.

Milesight Gateway + Sensor Ecosystem
Sensors
Gateways
Controllers
Accessories

Why merkaio

Compared to IoT platforms

  • Less complexity
  • No vendor lock-in
  • Clear operational responsibility

Compared to system integrators

  • Standardized stack
  • Repeatable deployments
  • Operations-first approach

merkaio combines the reliability of infrastructure providers with the flexibility of open technologies.

We break the pattern.
Why pay for software that's actually free?

The IoT market is full of "proprietary platforms" that trap customers in expensive licensing models. Look under the hood, and you'll often find open-source technology (like ThingsBoard or Grafana) that's been relabeled. We think that's wrong. We play with open cards.

The Market Standard

The Trap
  • White-LabelingOpen-source software is sold as proprietary invention.
  • License CostsYou pay high monthly fees per device for software that's actually license-free.
  • Vendor Lock-inYour data and configurations are trapped in a "blackbox". Switching is nearly impossible.
  • OpacityYou don't know what your business runs on.

The merkaio Way

The Solution
  • 100% TransparencyWe tell you exactly what we use (ChirpStack, ThingsBoard, Grafana).
  • No License FeesYou pay for our work (setup, operations, security), not for the code.
  • Full OwnershipThe stack belongs to you. You have full access to databases and admin panels.
  • FreedomSince we use standards, you can theoretically take over operations yourself or switch providers at any time.

We don't hide behind licenses. We convince through operations.

View Our Open-Source Stack

Built for real-world deployments

Environmental & climate monitoring
Cold storage & temperature monitoring
Agriculture & remote sensing
Smart infrastructure & utilities
Industrial telemetry
e-Health & elderly monitoring

Same stack. Different use cases.

Who we work with

Companies deploying IoT at scale
Organizations without in-house IoT operations
Infrastructure, energy & agriculture projects
Public sector & emerging markets
Teams that value open technology & long-term ownership

Let's start your IoT project. Digital and on-site.

We don't just deliver software – we deliver the complete solution. From selecting and installing sensors in your facility to secure cloud operations. Talk to engineers who can do both.

Timo Wevelsiep & Robin Zins

Your contact

Timo Wevelsiep & Robin Zins

CEOs

IoT Infrastructure & Operations: ThingsBoard, LoRaWAN & Milesight | merkaio